24/7 Call Center 

provides a comprehensive, flexible and best-in-class suite of value-based outsourcing solutions that are built upon excellent customer service, quality of service, and people management expertise. Some of the offshore services we offer are:

  • Order Taking Services
  • Customer Support Services
  • Product Support Services
  • Application Support Services
  • IT Support Services
  • Back Office Data Entry
  • Pre-sales Support
  • Post-sales Support
  • Live Receptionist
  • Technical Support
  • Billing & Financial Services
  • Inquiry Handling
  • Payment Processing
  • Payroll Processing
  • Back Office Services

In order to provide our clients with excellent quality of service, we have established the right processes in place. Our support delivery processes heavily depends on the following parameters.

Dedicated lines   |    No Call dropping   |    IVR greeting   |    24/7 bilingual agents   |    Outbound / Call back service